Our Client Questionnaire asks the following questions and asks clients to rate us on a scale from 1- 5.  Our average scores for the last 72 questionnaires are shown.  

 

Average Rating
Rated from 1-5 
 1=Poor and  5=Excellent

General Satisfaction with us

4.90

Confidence in Inspector's Ability

4.88

Inspector's Communication Skills

4.96

Value of Service vs Fee

4.81

Our Telephone Ability

4.88

Likelihood of Using Next Time

4.97

 


 Client Comments:

To follow are actual written comments from our clients.  In respect of our clients privacy, we have not listed their complete names and telephone numbers, however, most of our clients have offered to serve as a reference for others that are inquiring about our service.  If you see a particular quote that you like, or would like to contact some recent clients, please call us at 303-978-1288.  We would be happy to provide you with full names and telephone numbers.  

 

 

"Again, just wanted to let you know that Tina and I were blown away at the expertise you displayed while thoroughly going through all of the details of the house.  The knowledge we gained from you taking the time to explain how everything worked when there was a problem and why you thought it was a problem or why we should be able to fix something instead of asking the homeowner to fix was invaluable.  Both Tina and I feel very confident in what we are going to be asking the seller to fix and then being able to move into our first home and be able to operate things that we have never operated before.  We have already put your name at the top of our list to tell others about why they should be using you when getting a home inspection.  Tom Martino knew what he was talking about when he put you on his list!!!  Thanks again."

Tina & Sam T., Thornton

 

 

"I really appreciate all the detail.  It gives me an idea of the importance of maintenance projects to do myself and major areas of concern.  Great Customer Service.  Would use you again!!"

Josh S., Thornton

 

 

"When it came time to finding the right Home Inspector, we took the advice of a friend and called you.  It would be an understatement and an insult to say that you did your job well.   How you took your time and explained to us in laymen's terms what a Standard 3 tab Asphalt Composition shingled roof is, what Tuckpointing is, the differences in chimneys...  you have opened our eyes.  You even trained our eyes to see a down-sloping vent pipe on the furnace.  After you inspected the house and made sure we understood everything that you were going to put in the report, you gave us a binder of additional helpful information.  That binder will follow us to future homes and will never be left behind.  It's priceless!  You have armed us to become successful homeowners!  Your detailed Inspection Report Summary was easy to follow and well written.  It doesn't take much work to help someone find a house or help them to become pre-approved for a mortgage.  It does, however, take an enormous amount of effort to make someone feel confident that they can take care of their own home.  We couldn't have been more pleased with your patient, friendly, courteous, on-time (actually early) service.  Thank you! "

Alicia & Travis V., Denver

 

 

"I really like how Chris educated me about my new home (showing me how to set the temp on the water heater, how to change the furnace filters...); and appreciated the suggestions for upgrades that could be done.  I also like having the 'info notebook' on file.  

A friend referred Chris to me and I will definitely refer him to others.  Thank you for everything!"

Kim E., Denver

 

 

"I like how the inspection was done.  I felt it was educational.  Chris doesn't rush through things - he seems patient, thorough and unbiased.  I felt he truly was working for me, the buyer.  Well worth the $.  I will recommend you!  Thank you for the quick service!"

Carolyn C., Littleton

 

 

"We thought you were very knowledgeable and thorough and explained things to us in a manner which we could easily understand.  We, as the sellers of our property here in Nebraska, hired a Home Inspector prior to listing our house.  I would have to say that your Home Inspection for us as buyers in Colorado was far superior to the inspection here, and yours was at a more reasonable price."

Darrell & Katie E., Livermore

 

 

"Chris went above and beyond a general inspection.  He taught us a lot about our newly built home and we will be better homeowners because of it.  He also was not afraid to speak honestly on our behalf.  He was firm and candid with everyone involved with the purchase of our new home.  Being a first time homebuyer can be very overwhelming (especially when pretty much everyone does not have your best interest at heart).  It was really nice to feel that someone was trying to help up for once!  Thanks!"

Amy & Mark L., Aurora

 

"We are very grateful for your services.  This is a whole new experience and we feel very comfortable now after the wonderful inspection.  You helped us even above and beyond your scope by explaining how to light the furnace and home improvement tips.  Also, the binder is wonderful.  Thanks again."

Wallace B. & Deona N., Aurora

 

 

"Very thorough, professional & personable.  Took time to point out minor issues & give good tips, but didn't waste time going into "mind-numbing" detail (we've heard horror stories about home inspections!).  Inspection was not rushed, nor did it take an unnecessarily long time.  We liked getting the radon test results on inspection day, rather than 2 days AFTER the inspection - as our resolution deadlines were tight.  David is in the commercial construction management field so it says a lot to tell you that he was very impressed by you and how you do your job!.  Thanks for showing us that there still are dedicated individuals out there who do their job well & still know what 'customer service' is!  Great to have the binder - would definitely refer friends to you and/or use you again if needed."

David & Jennifer B., Broomfield

 

 

"The inspection proved to be a very informative and useful morning.  Inspector Chris was meticulous and always willing to discuss anything.  Highly recommended."

Tom & Mary W., Pine

 

 

"Chris was an excellent educator & I learned a great deal.  I feel very comfortable moving into my home now.  Thanks Chris!"

Jean Z., Denver

 

 

"Chris was very helpful and knowledgeable.  This being our first home and us being young, single women who don't know anything about home maintenance, it was great leaving the home with a feeling of knowing exactly what was right and wrong with the home.  Our father and our realtor were equally impressed.  We would definitely use HomeSpy Inspections in the future! "

Jill & Cindy B., Aurora

 

 

"Talked in layman's terms - nice for 1st time buyers.  Very personable and patient with the questions."

Dan & Kristine D., Denver

 

 

 

"Very thorough with an excellent knowledge of all aspects of the home.  Truly professional in every way. "

Mark & Nancy M., Golden

 

 

"Very impressed!  Liked how Chris explained everything in detail.  Also liked the book and report...  Especially the Maintenance List and Care/Troubleshooting tips."

Brandon P., Golden

 

 

"We appreciated your ability to communicate effectively so we could understand.  We love the notebook with the summary and specifics.  We shared the report with the owners and it was easy to talk about everything.  Thank you!"

Ann & Harvey P., Centennial

 

 

"CHRIS DID A GREAT JOB!"

Steve & Stacy H., Pine

 

 

"Chris, this was the best money I've ever spent.  It was informative to walk through the inspection with you.  And the inspection was very thorough.  Based upon your conclusions, I was able to provide the home seller with a very exact list of problems that enabled me to negotiate for the cost of repairs.  Your service is awesome!!  Thanks again!!!"

Julie Z., Jefferson

 

 

"Chris was extremely thorough.  He explained everything to us and gave us special tips.  He made the process smooth and informative."

Julie & Mike G., Highlands Ranch

 

 

"Chris, you have outdone yourself!  Excellent report.  Thanks for the detail and explanations.  I'm already busy with the "Honey Do" list.  Christina mentioned that she has already referred someone your way.  Thanks."

Jon & Christina M., Denver

 

 

"Chris was not only thorough and professional, but he instills a level of trust through his communication approach.  I arrived with doubts about the property and left with complete confidence that Chris did not leave a single leaf unturned.  This is my first home and 'HomeSpy Inspections' will be my inspector for every home from here on out. "

Kristina V., Broomfield

 

 

"Very thorough examination of property.  Detailed explanations of current status of home's condition, maintenance schedules, and future upkeep.  Courteous phone service and excellent customer service.  "

Rijad D., Denver

 

 

"I delivered your inspection to Saddle Ridge today and they commented that you had compiled a very professional presentation.  I thank you again for doing such an excellent job and providing the additional information to me on the unit."

Sandra T., Centennial

 

 

"Chris was extremely helpful, very knowledgeable.  To purchase a home without his help would be a mistake.  Thanks Chris!"

Patrick M., Bailey

 

 

"Chris was very impressive.  His inspection was very thorough.  From the top of the roof to the basement crawl space.  He also explained how to service and maintain the home's different systems.   Plus the 'HomeSpy' 3 ring binder was an added plus.  We will definitely recommend 'I Spy'."

Shannon & Andrea K., Brighton

 

 

"I can't thank you enough for everything - your flexibility with scheduling me so quickly; explaining everything so thoroughly (and in such a way that I understood it) and providing a report and resources that are so complete and helpful.  I was so impressed with your knowledge and insightfulness with the home inspection business.  Thank you again!"

Kris M., Golden

 

 "Impressed by the patience that Chris used to explain all aspects of the house.  Very impressed with the notebook"

Carolee H., Highlands Ranch

 

"We really liked how time was taken to explain everything.  We felt that we were treated with respect."

Martin & Jane K., Lakewood

 

"Extremely professional service and product deliverable.  I highly recommend that others use your service and am willing to provide reference if necessary."

David & Jennifer W., Ken Caryl

 

"It was nice how Chris spent so much time checking everything and explaining how things work.  The 'fix-it' book was a nice bonus.  It looks like it could come in handy."

David W., Morrison

 

"Thank you for your help in resolving our goofy electrical issues.  It's obvious you're very skilled in electrical workings!  It's so nice to know that there are still people who care about their work.  You've earned our loyalty and I'll sure do my best to give you lots of business next year and beyond."

Faun & Bill H., Lakewood

 

"Thank you very much!  You did an excellent job and we are well pleased.  Not only did you do a great inspection but you showed us some interesting things that will help us upkeep our property and the value of our new condo.  Thank you for taking the extra time, for not using a checklist, and most of all for explaining things in a way we could understand them.  Feel free to use us as a reference."

Gina & James T., Aurora

 

"I was thoroughly impressed with the service I received.  From instructions on how the furnace and water heater worked, to suggestions on inexpensive ways to make minor repairs, Chris was very thorough and informative.  I was also impressed with his concern that I understood everything he was talking about.  

My inspection report was received in a very timely manner and was also extremely informative.  Not only does it give me detailed information about the inspection, it provides additional valuable information related to home ownership.  

I will highly recommend your services to anyone I know who might be looking for inspection services.  Thank you for doing such a great job!"

Joanne H., Aurora

 

"Excellent!  Chris was very informative and both my daughter and myself learned a lot!  Thank you for spending time explaining all aspects of how everything works.  You were not in a hurry which was very important.  You enjoy your job and the money spent was well worth it.  Thank you!  And thank you for being on time if not early - very important.  We also were impressed with your binder with helpful hints and repairs.  Very impressive!

Karen K., Denver

 

"Very informative and honest.  Very Likeable.  Answered all questions with knowledgeable responses.  Thanks!"

Steve & Maura M., Englewood

 

"I asked a friend (Mike) over when the house was getting inspected because I thought the more eyes the more we could see.  I was wrong.  Chris (the inspector) didn't miss anything and was very helpful with things to do after I move in.  Mike and I were very impressed.  He (Mike) wants I Spy's phone number for his son, who is looking for a house and I will tell everyone I know who is buying a house.  Thanks!"

Bob N., Lakewood

 

"Very thorough and Very detailed.   Gained a great deal of advice and knowledge of the house and its components as well as the surrounding area.   Chris was very personable and very knowledgeable on all subjects and did a great job translating the info to us in terms we could understand.  The binder along with the inspection report is going to be very helpful also.  We would highly recommend 'HomeSpy' to anyone needing a home inspection."  

Jeff & Amber L., Morrison

 

"Received referral from Tom Martino's website.  Although I thought the price was high, it was consistent with other inspectors.  The professionalism & politeness of the woman who answered the phone sold me on your company!  Seconds into the inspection, I knew I made the right choice.  Chris was very thorough with his inspection and answered our every question.  The report that followed was icing on the cake - again, very thorough and easy to read & understand  (All very important for 1st time homebuyers).  We were impressed and pleased with the service and courtesy provided.  

The process was so smooth and done so well that my realtor even raves about it.  We will certainly refer you to others.  Out realtor just may also!  Thanks for everything!"

Scott & Patti M., Parker

 

"Very happy that we selected your service vs. realtor's suggestion.  Liked personal approach & willingness to interact about house."  

Ken N., Governors Ranch


"Chris did an excellent job of answering questions and volunteering general maintenance tips.  He went far beyond just identifying problems.  He is competitively priced as well."

Donna Lynch, Genesee


"Chris really cares about 'doing the right thing'.  He is excellent at explaining the problems and their possible solutions. He even came back to my house to resolve a very important wall vent issue.  What a guy!  He was able to talk to me every time I called him and got back to me immediately on all he promised.  His inspection report is superior quality and his promptness with such an extensive report was extremely appreciated.  You can tell he put a lot of extra time into the report (time that was in addition to the actual inspection).  He can talk to anybody to their 'understanding level'.  You can have Tom Martino's people call me to confirm your quality of service - they need to put you on the top of their list!"

Danica A., Denver


"HomeSpy was Awesome!  Very thorough and knowledgeable.  Chris also took the time for follow through on critical items.  Highly recommended."

Kevin & Jackie H., Broomfield


"It was very informative to be able to shadow Chris on the inspection.  He was willing to answer all questions.  Thank your for e-mailing the report & also mailing it."

Mike V., Castle Rock

 

"I thought Chris was fabulous!  He inspected everything!  He also explained everything to me as he inspected it.  I was extremely pleased with his service."

Angela L., Highlands Ranch

 

 

 


"We really enjoyed Chris Explaining information about all areas and items in our new home.  We love the notebook Chris has put together!  Lots of great ideas."

Nick & Pam A., Roxborough

 

 


"I liked how thorough you were."

Liz & Rick S., Bailey


"I liked the fact that Chris took the time (3 hours) to inspect everything and explain what needs to be done.  Like the binder that is put together with the bonus of the home repair book."

Destiny R., Edgewater


"Chris was very detailed and great at explaining aspects of the inspection and answered our questions in detail.  He inspected everything in detail."

Shellie S., Littleton


"Chris taught me a lot about the house that I needed to know.  He made it simple enough for me to understand.  I'm glad I went.  Thanks for the info and the book too!"

Jackie O., Aurora


"Very professional approach.  Obviously thorough inspection.  Thoughtful manner.  The report book shows you care about the homeowners long term needs.  Clear summary of noted problems."

Dan & Trish D., Arvada


"Down-to-earth; LISTENED to us and geared comments to our style / abilities / knowledge."

David & Pam W., Englewood


"Prompt, knowledgeable, educated us on many different things."

Heather & Frank M., Thornton

 

 

 

 

 




"Liked the ability to communicate via e-mail.  Chris spent several hours at the house being inspected.  We were impressed with the report we received."

William K., Littleton